ACE Global Pro · ACE Aria Media Player

ACE Aria Media Player — End User Licence Agreement and Product Schedule

Last updated: 10 November 2026
EULA version: ARIA-EULA-2026-11-10 · Product Schedule version: ARIA-SCHEDULE-2026-11-10

This End User Licence Agreement ("Agreement") is between ACE Global Pro Edtech Private Limited, CIN U85499KA2026PTC229657, having its registered office at F1007 Mantri Alpyne, Dr Vishnuvardhana Road, Chikkalasandra, Bengaluru 560061, Karnataka, India ("ACE", "we", "us" or "our"), and the person or entity accepting it ("you").

This Agreement governs your installation and use of ACE Aria Media Player ("Aria" or the "Software"). The Aria Product Schedule at the end of this document ("Product Schedule") forms part of this Agreement. If the Product Schedule conflicts with this Agreement on a product-specific commercial term, the Product Schedule controls for that term. Mandatory law controls over both.

1. Acceptance and eligibility

1.1 You accept this Agreement by selecting the unchecked acceptance box and choosing Accept and Continue, or by selecting the acceptance box and choosing Activate and Accept during paid activation.

1.2 If you do not agree, choose Quit and do not install, activate, or use Aria.

1.3 You must be legally competent to enter this Agreement. If you accept for an organisation, you confirm that you have authority to bind it. A person who is not competent to contract must not purchase or activate a paid licence.

1.4 The Privacy Notice describes processing of personal data. Acknowledging that notice does not waive any privacy right or create consent broader than the specific processing described.

2. Fourteen-day trial

2.1 ACE grants you a non-exclusive, non-transferable, revocable licence to use the trial edition on one Mac for fourteen consecutive days beginning when you start the trial.

2.2 The trial lets you evaluate Aria's compatibility and material features before purchase. No payment card or ACE account is required for the trial.

2.3 The trial ends automatically after fourteen days. You must purchase and activate a valid licence to continue using Aria.

2.4 You may not manipulate the Mac's clock, identifiers, files, or configuration to extend or repeat the trial.

3. Standalone purchased licence

3.1 After payment and activation, ACE grants you a non-exclusive, perpetual, non-transferable licence to install and use the last version of Aria to which you are entitled under this Agreement on up to two Macs concurrently that you own or control.

3.2 "Concurrently" means that no more than two activated Macs may hold seats at the same time. You may deactivate a Mac in Aria or through your ACE account and activate a replacement. There is no stated lifetime transfer cap, but you must not use seat transfers to share the licence with unrelated persons or to exceed two concurrent Macs.

3.3 A discounted standalone purchase by a qualifying ACE member remains a two-Mac standalone licence. The discount does not convert it into a membership benefit or subscription.

4. Membership-included entitlement

4.1 If Aria is ever supplied as a benefit of a qualifying paid ACE membership rather than purchased separately, you may use it on up to three Macs concurrently while that membership and the Aria benefit remain active.

4.2 A membership-included entitlement ends when the qualifying membership or benefit ends. It is not a perpetual standalone licence unless the Product Schedule or purchase receipt expressly says that a separate standalone licence was purchased.

5. What "yours permanently" means

5.1 For a paid standalone licence, "yours permanently", "yours to keep", "own it" and similar wording mean:

5.2 Those phrases do not transfer copyright or ownership of the Software or promise:

6. Included updates and future upgrades

6.1 A standalone purchase includes the updates that ACE makes generally available for Aria during the twelve months beginning on the purchase date.

6.2 At the end of those twelve months, you may continue using the last eligible version permanently. ACE may offer later upgrades on separate terms or at a separate price.

6.3 Security, compatibility, or maintenance updates do not extend the original twelve-month period unless ACE expressly states otherwise.

6.4 Aria checks for updates automatically unless you turn this off in Settings, and installs an update only after you choose to install it. Update archives must pass Aria's signature verification before installation.

7. Continuity commitment

7.1 This clause applies to paid standalone licences and is part of the meaning of "yours permanently".

7.2 If ACE plans permanently to discontinue Aria or the ACE activation service needed by an already-paid standalone licence, ACE will, before that planned shutdown, make available at no additional charge either:

7.3 If an unplanned activation-service outage continues, ACE will make the continuity build or offline entitlement available no later than the thirtieth consecutive day of that outage.

7.4 ACE will publish delivery and verification instructions through the ACE account, the official Aria product page, or the purchaser's recorded contact channel. The continuity build or entitlement will be signed or accompanied by an ACE-published cryptographic checksum.

7.5 The continuity method will preserve the purchaser's right to use the last eligible version. It need not provide new features, continued support, source code, compatibility with later operating systems, or continued access to a third-party service.

7.6 This commitment does not require ACE to bypass a third party's lawful technical protection, supply a third party's proprietary service, or grant rights ACE does not hold. It does not reduce any mandatory remedy available if ACE cannot perform the commitment.

7.7 This clause survives the end of the included-update period and ACE's termination of this Agreement other than termination for your material breach.

8. Permitted use and restrictions

8.1 You may make a reasonable backup copy of the installer and licence records for your own licensed use.

8.2 Except where applicable law or an applicable open-source licence expressly permits it, you must not:

8.3 Nothing in this Agreement restricts rights granted for FFmpeg, Sparkle, GRDB, or other third-party open-source components under their own licences. If this Agreement conflicts with an applicable open-source licence, that licence controls for the relevant component.

9. Your media and lawful use

9.1 You keep your rights in the media and other files you use with Aria. ACE does not acquire ownership of them.

9.2 You are responsible for having the rights and permissions needed to play, copy, convert, trim, join, stream, serve, or otherwise use your media.

9.3 You must not use Aria to infringe copyright, bypass digital-rights controls, gain unauthorised access, distribute unlawful material, or expose another person's files without permission.

9.4 Aria creates, moves or changes files only when you use the corresponding feature. Keep current, independent backups before using conversion, trimming, joining, library-management, or Secure Vault functions.

10. OpenSubtitles

10.1 Subtitle search is optional. It uses Aria's application API key and, when you sign in, your own OpenSubtitles account.

10.2 Your OpenSubtitles username and password are sent directly from Aria to api.opensubtitles.com over HTTPS for sign-in. ACE does not receive the password on an ACE server and Aria does not store it. The resulting session token is stored in your macOS Keychain and the username is stored in Aria's preferences.

10.3 A search may send a title that you can edit and that Aria first derives from the media filename, a selected language, and an OpenSubtitles media hash computed from portions of the file where available. The media file itself is not uploaded by that search.

10.4 Downloaded subtitle files are stored on your device for your requested media. API access does not grant you copyright or redistribution rights in a subtitle. You are responsible for lawful use. You must not use Aria to bulk fetch, bundle, resell, republish, or serve subtitle copies to other users.

10.5 OpenSubtitles is an independent third-party service governed by its own terms and privacy policy. ACE does not guarantee its availability, limits, search results, content, legality, security, or continued free-key eligibility.

Subtitles provided by OpenSubtitles.com.

11. FFmpeg and ffprobe

11.1 Some formats and tools require FFmpeg or ffprobe. Aria offers to download separately licensed binaries from the third-party build host it names before installation, and installs them only if they match the expected checksum.

11.2 FFmpeg is not owned by ACE. It is provided under its own licence; the build Aria installs is identified, with its licence and source, in the Third-Party Notices.

11.3 You choose whether to install the tools. The build host receives normal connection information such as your IP address and request headers.

11.4 ACE does not grant rights in FFmpeg beyond its applicable licence and does not warrant a third-party host or binary except to the extent a warranty cannot lawfully be excluded.

12. Local network serving

12.1 Local media serving is off by default. If you enable it, Aria opens a network listener for paired devices on your local network.

12.2 Aria does not itself configure router port forwarding or UPnP. Do not expose the listener directly to the public internet.

12.3 Aria's local serving traffic may use plain HTTP. Use it only on a network you trust or through a separately secured private network that you configure and control.

12.4 You are responsible for the security of your network and paired devices. Disable serving and remove pairings you no longer use.

13. Secure Mode and Secure Vault

13.1 Secure Vault uses a macOS encrypted sparse bundle on a disk you choose. Its password is generated locally and stored in the macOS Keychain. Secure-profile metadata uses a locally stored encryption key.

13.2 Touch ID or device authentication is handled by Apple's LocalAuthentication framework. Aria receives an authentication result and does not receive fingerprint data.

13.3 ACE has no back door and cannot recover the vault password or decrypt a vault if the necessary password and Keychain access are lost.

13.4 Keep a verified offline recovery record and a separate backup of important files. Before relying on a recovery card or password export, check that it contains what you need to recover the vault.

13.5 Encryption does not protect against every risk, including deletion, hardware failure, malware acting while the vault is unlocked, loss of credentials, or an unverified backup. Secure Vault is not represented as independently security-certified.

14. Privacy

14.1 The Aria Privacy Notice explains local data, ACE licence processing, update requests, third-party requests, retention, security, and your choices.

14.2 This version of Aria contains no ACE advertising, behavioural analytics, or crash-reporting component.

15. Support and refunds

15.1 Support: support@aceglobalpro.com.

15.2 Refund eligibility is governed by the Product Schedule, the Platform Refund Policy linked at checkout, and mandatory law.

15.3 The trial is provided to evaluate compatibility. That does not remove a refund or other remedy required for a defect, deficiency, material misdescription, duplicate or unauthorised charge, failure to deliver, or another circumstance protected by law.

15.4 No internal ACE approval rule reduces or delays a mandatory consumer remedy.

16. Warranty and paid Beta

16.1 ACE warrants that it has authority to grant the licence and will provide Aria substantially in accordance with the material description in the Product Schedule, subject to stated dependencies and limitations.

16.2 Aria is currently sold as a paid Beta release. "Beta" means Aria is complete enough to sell and use every day, and is still being refined: you should expect occasional defects, and features and behaviour may change in updates. ACE expects to keep the Beta designation for at least six months from 5 November 2026. You pay the price shown at checkout for the Beta release, and a licence bought during Beta is the same licence described in this Agreement; it continues when Aria leaves Beta.

16.3 Being Beta does not permit ACE to misdescribe Aria and does not reduce your rights under this Agreement or under mandatory law, including the remedies in clauses 15 and 18.

16.4 To the fullest extent permitted by law, and subject to clauses 16.1, 16.3 and 18, Aria and optional third-party services are provided on an "as available" basis. ACE does not promise uninterrupted or error-free operation, universal format support, indefinite third-party availability, or compatibility with hardware or operating systems outside the Product Schedule.

17. Termination

17.1 The trial licence ends when its trial period ends.

17.2 A membership-included entitlement ends when the qualifying membership or benefit ends.

17.3 ACE may terminate a licence for a material breach if, where the breach can be cured, you do not cure it within fourteen days after written notice.

17.4 ACE will not terminate a paid standalone licence merely because the included-update period ends or Aria is discontinued.

17.5 On valid termination, you must stop using and remove proprietary portions of Aria. Provisions concerning ownership, restrictions, user content, third-party licences, payment, disclaimers, liability, disputes, and accrued rights survive as applicable.

18. Liability and mandatory rights

18.1 Nothing in this Agreement excludes or limits liability or a remedy that applicable law does not permit ACE to exclude or limit, including mandatory consumer rights and liability for fraud, fraudulent misrepresentation, wilful misconduct, or death or personal injury where legally applicable.

18.2 Subject to clause 18.1, ACE is not liable for indirect or consequential loss, or for loss caused by unlawful media use, a third-party service, unsupported hardware or software, failure to keep backups, or loss of a vault credential, to the extent permitted by law.

18.3 Subject to clause 18.1, ACE's aggregate contractual liability relating to a standalone licence will not exceed the greater of the amount paid for that licence or the minimum remedy required by law.

18.4 This clause does not limit obligations under the continuity commitment in clause 7, or any obligation that the Consumer Protection Act, data-protection law, intellectual-property law, or another mandatory law does not permit ACE to limit.

19. Changes to terms

19.1 The terms accepted at purchase continue to govern the purchased licence unless a change is required by law or you affirmatively accept a replacement.

19.2 ACE may update the Privacy Notice to reflect an actual processing or legal change, and will provide any notice or consent required before materially new processing begins.

20. Governing law and disputes

20.1 This Agreement is governed by the laws of India.

20.2 Subject to any forum or jurisdiction that mandatory law gives you, courts in Bengaluru, Karnataka have jurisdiction over disputes concerning this Agreement.

20.3 Nothing in this clause prevents an Indian consumer from using a competent consumer commission or another statutory remedy.

21. General

21.1 This Agreement, the Product Schedule, the Platform terms shown at checkout, the applicable Refund Policy, and the Third-Party Notices are the agreement concerning Aria.

21.2 If a provision is unenforceable, it will be applied to the maximum lawful extent and the remainder will continue.

21.3 ACE's failure to enforce a provision once is not a waiver.

21.4 You may not transfer this Agreement without ACE's written consent, except where law permits transfer notwithstanding this restriction. ACE may transfer it with the Aria business if the successor assumes the continuity and other accrued obligations.

22. Contact

ACE Global Pro Edtech Private Limited
F1007 Mantri Alpyne, Dr Vishnuvardhana Road, Chikkalasandra
Bengaluru 560061, Karnataka, India
CIN U85499KA2026PTC229657
Support: support@aceglobalpro.com
Grievance Officer: Nupoor Mohanty, grievance@aceglobalpro.com

Aria Product Schedule

Schedule version: ARIA-SCHEDULE-2026-11-10 · Last updated: 10 November 2026

1. Seller

ACE Global Pro Edtech Private Limited, CIN U85499KA2026PTC229657, F1007 Mantri Alpyne, Dr Vishnuvardhana Road, Chikkalasandra, Bengaluru 560061, Karnataka, India. Support: support@aceglobalpro.com. Grievance Officer: Nupoor Mohanty, grievance@aceglobalpro.com.

2. Release status

Aria is a paid Beta release (EULA clause 16). ACE expects it to remain in Beta for at least six months from 5 November 2026. Beta does not reduce your rights under the EULA or mandatory law.

3. Supported system

4. Trial

5. Price

6. Seats

7. Licence duration and updates

8. Continuity

If ACE plans permanently to discontinue Aria or its activation service, it will give paid standalone licensees, before shutdown and at no extra charge, a signed continuity build or signed offline entitlement that lets them use the last eligible version without recurring ACE-server validation. For an unplanned activation outage, ACE will provide that method no later than the thirtieth consecutive day. Full terms are in EULA clause 7.

9. Refunds

These Aria-specific rules add to, and do not reduce, the Platform Refund Policy or mandatory consumer rights:

  1. Fourteen-day refund for any reason: a full refund if you ask within fourteen calendar days after purchase, for any reason, whether or not the key has been activated.
  2. Duplicate or erroneous charge: a full refund of the duplicate or erroneous amount after payment verification.
  3. Failure to deliver: a full refund if payment was taken but ACE does not deliver a usable licence key within the stated delivery time and does not fix this promptly after you tell us.
  4. Activation failure: a full refund where the key cannot be activated on a supported system because of an ACE fault and ACE does not fix it or provide a working replacement within seven business days after receiving the information needed to diagnose it.
  5. Material defect or misdescription: a refund, repair, replacement, or other remedy required by law where Aria is defective, deficient, materially unlike its description, or lacks a material advertised function on a supported system, unless an excluded circumstance caused it.
  6. After the fourteen days: change of mind or an unsupported system is ordinarily not eligible for a discretionary refund where the supported-system requirements were accurately shown, unless mandatory law requires otherwise.
  7. Third-party outage: not by itself a ground for a discretionary refund where the dependency was accurately disclosed, but a refund or other remedy remains available if Aria was materially misdescribed or mandatory law applies.
  8. How to ask: e-mail support@aceglobalpro.com with your order ID, purchase date, what went wrong, and what you are asking for. Never send passwords, full card details, or vault credentials.
  9. Response: ACE will acknowledge a consumer complaint within forty-eight hours and aim to resolve it within one month. Accepted refunds are paid within the period required by applicable payment and consumer law.
  10. ACE's internal approval rules govern internal authority only. They never remove or delay a refund or remedy required by law.

10. Dependencies and limitations

11. Documents forming the transaction

The EULA, this Product Schedule, the Platform Terms shown at checkout, the Platform Refund Policy, the Privacy Notice, the Third-Party Notices and the order receipt apply. Mandatory law controls. For an Aria-specific commercial term, this Schedule controls over a general Platform term unless the checkout expressly says otherwise.