ACE Global Pro · ACE Aria Media Player
Last updated: 2026-08-11
⚠️ DRAFT — NOT YET REVIEWED BY A LAWYER.
This document was written by the engineering team to describe accurately how
the software behaves and what is intended commercially. It is a starting
point for a solicitor, not a substitute for one. Liability caps, warranty
disclaimers, governing law and consumer-rights carve-outs vary by
jurisdiction and must be reviewed before the product is sold. Tracked as
Phase 1 of
Docs/commercial-readiness.md.
This Agreement is between you and ACE Global Pro ("we", "us") and governs your
use of ACE Aria Media Player ("the Software"). By installing or using the
Software you accept it. If you do not accept it, do not install or use the
Software.
Subject to this Agreement and to your holding a valid licence key, we grant you
a non-exclusive, non-transferable licence to install and use the Software:
You may install the Software on any Mac you own or control, for your own use.
You may not: resell, rent, sublicense or redistribute the Software; share your
licence key; circumvent or attempt to circumvent licence validation; reverse
engineer, decompile or disassemble the Software except where that right cannot
lawfully be excluded; or remove any proprietary notice.
The Software is a tool for playing and converting media you already have. You
retain all rights in your files. We claim no rights in them and, as described
in the Privacy Policy, never receive them.
**You are responsible for having the right to use the media you play, convert,
or share through the Software**, including through the Phone & iPad feature.
The Software is not a means of obtaining content and includes no facility for
downloading, extracting, or circumventing protection on media you do not
already possess.
The Software can download FFmpeg from its publisher at your request; FFmpeg is
free software under its own licence and is not distributed by us. Optional
subtitle search uses OpenSubtitles under your own account and key. See
THIRD-PARTY-NOTICES.md. We are not responsible for third-party software or
services, their availability, or their terms.
The Secure Vault uses macOS AES-256 encryption with a password generated on
your Mac and held in your Keychain.
We cannot recover your vault password, and neither can Apple. If you lose
both the password and access to your Keychain, the contents of your vault are
permanently and irreversibly unreadable. This is a property of the encryption,
not a limitation we can lift.
You are solely responsible for keeping an offline copy of the password (Settings
→ Reveal Vault Recovery Password) and for backing up the vault. **To the fullest
extent permitted by law, we accept no liability for data lost from the Secure
Vault.**
The Software modifies files when you ask it to (Convert, Trim, Join, moving
files into the vault). Conversions write new files and originals are archived
rather than deleted, but you are responsible for maintaining backups. Keep
current backups of anything you cannot afford to lose.
We may provide updates at our discretion. Updates are governed by this
Agreement unless accompanied by different terms. We do not guarantee that any
particular feature will be maintained indefinitely.
To the fullest extent permitted by applicable law, the Software is provided
"as is" and "as available", without warranty of any kind, express or implied,
including implied warranties of merchantability, fitness for a particular
purpose and non-infringement. We do not warrant that the Software will be
uninterrupted, error-free, or compatible with any particular hardware or media
format.
To the fullest extent permitted by applicable law, our total aggregate
liability arising out of or relating to the Software is limited to the amount
you paid for it in the twelve months preceding the claim. We are not liable for
indirect, incidental, special, consequential or punitive damages, or for lost
data, lost profits, or business interruption, even if advised of the
possibility.
**Nothing in this Agreement excludes or limits liability that cannot lawfully
be excluded or limited**, including liability for death or personal injury
caused by negligence, for fraud, or under mandatory consumer-protection law.
If you are a consumer, you have statutory rights that this Agreement does not
affect.
This licence terminates automatically if you materially breach it, and (for the
Membership edition) when your ACE Membership lapses. On termination you must
stop using the Software and remove it. Sections 3, 5, 6, 8, 9 and 11 survive.
*(To be completed on legal review — jurisdiction depends on where ACE Global Pro
is established and where the Software is sold.)*
This Agreement, with the Privacy Policy and Third-Party Notices, is the entire
agreement between you and us regarding the Software. If any provision is held
unenforceable, the rest remains in effect.
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Contact: hello@aceglobalpro.com