Support

Write to support@aceglobalpro.com — a person reads it.

Useful to include: your macOS version, the app version (ACE Global Utilities menu → About), and what you expected to happen versus what did.

A tool is "not installed". Open the capability's Tool Setup and install it — the app downloads each tool from its official publisher, or uses your existing Homebrew install.
Licence on a new Mac. Your key covers two Macs. Deactivate the old one in the app first, or write to us and we'll free the seat.
Refunds. 14 days, see the EULA.